Current Issues
Planned Maintenance
Our supplier is conducting maintenance work on our link between Geneva, Equinix - Paris, Telehouse. Because of our redundant network design, we do not have any loss of service. Traffic is routed via alternate path.
To improve the performance and reliability of your service, we will conduct a planned maintenance. This maintenance includes migrating our services to new network infrastructure. Due to necessary changes in cabling this will have an impact on several services. We will try to keep the downtime as short as possible.
Affected locations: 790BUA (8180 Bulach), 780HER (8207 Schaffhausen) and 780SAF (8245 Feuerthalen)
Maintenance START: 17.04.2024, 00:01 CEST
Maintenance END: 17.04.2024, 04:00 CEST
Expected downtime: Approx. 239 minutes
Affected assets: Fiber7 access infrastructure
Our supplier is conducting maintenance work on our link between Hirslanden, 790HIS - Küsnacht, 790KUS. Because of our redundant network design, we do not have any loss of service. Traffic is routed via alternate path.
Our supplier is conducting maintenance work on our link between Buchs, 660BUC - Sargans, 660SAR. Because of our redundant network design, we do not have any loss of service. Traffic is routed via alternate path.
Our supplier is conducting maintenance work on our link between Uster, 790UST - Rapperswil, 740RAP. Because of our redundant network design, we do not have any loss of service. Traffic is routed via alternate path.
Our supplier is conducting maintenance work on our link between Meilen 740MEI - Rapperswil, 740RAP. Because of our redundant network design, we do not have any loss of service. Traffic is routed via alternate path.
Our supplier is conducting maintenance work. Customers connected in the area of Herrliberg (Fiber7 PoP 790HER) will experience a loss of service of up to 2 hours. We apologize for any inconvenience this may cause.
Our supplier is conducting maintenance work on our link between Buchs, 660BUC - Sargans, 660SAR. Because of our redundant network design, we do not have any loss of service. Traffic is routed via alternate path.
Our supplier is conducting maintenance work on our link between Meilen 740MEI - Rapperswil, 740RAP. Because of our redundant network design, we do not have any loss of service. Traffic is routed via alternate path.
Our supplier is conducting maintenance work. Customers connected in the area of Sargans (Fiber7 PoP 660SAR) will experience a loss of service of up to 2 hours. We apologize for any inconvenience this may cause.
Past Events (14 days)
We have a failure of some devices in the Fibre7 Pop 780 WIP
Update 13.04.2024 23:46 CEST:
We apologize for the inconvenience.
EN:
We are currently experiencing some routing problems on our infrastructure, Investigation is ongoing, no ETR yet. We apologize for the inconvenience.
DE:
Wir haben derzeit einige Routing-Probleme in unserer Infrastruktur, die Untersuchung ist im Gange. Es ist noch kein ETR bekannt. Wir entschuldigen uns für die Unannehmlichkeiten.
EN:
We were able to find the cause of the routing issue and could fix the issue. We apologize for the inconvenience
DE:
Wir konnten die Ursache des Problemes finden und den Fehler beheben. Wir entschuldigen uns für die Unannehmlichkeiten.
We are currently experiencing an outage of our Fiber7 POPs 790WOH (Wohlen) and 790MUR (Muri AG). Investigation is ongoing no ETR yet. We apologize for the inconvenience.
Update 04.04.2024 02:50 CEST:
We're investigating a potential fibercut with our supplier. No ETR yet.
Update 04.04.2024 03:58 CEST:
Our supplier confirmed and located the fibercut. Splicing is ongoing, current ETR is 06:00 CEST.
Update 04.04.2024 05:24 CEST:
The fibre cut has been fixed. Sites are back online again.
Our supplier is conducting maintenance work. Customers connected in the area of Emmenbrücke (Fiber7 PoP 710SPR) will experience a loss of service of up to 1 hour. We apologize for any inconvenience this may cause.