General Terms and Conditions (GTC) of Init7 (Switzerland) AG

These General Terms and Conditions (GTC) govern the conclusion, content and fulfillment of all contracts between the Init7 (Switzerland) AG on the one hand and its customer on the other hand.

Service Level (SL)

The Service Levels of Init7 define quality standards for Init7 products and services. This commitment assures our customers consistent high quality in the areas of network availability, service times, reachability of our customer support and response times.