AS13030

Status Info

Ticket:#10216
Title:Planned Maintenance: Init7 Backbone: AMS-1, CPH-2, FRA-3, GLB-2, GVA-1, LAX-1, LON-1, MAD-1, MAD-3, MIA-1, MUC-1, NUE-2, NYC-2
Duration:2016-08-23 00:00 - 2016-08-23 06:00
Severity (1-5):3
Status: Done

To improve the stability and security of your service, we will soon be conducting
planned maintenance work.
This includes upgrading our network equipment to a newer, secure software release.
Upgrades at the various locations will be performed sequentially.
We will try to keep the downtime as short as possible.

Please see the full details below:

Date: 23.08.2016
Time Window: 00:00 AM - 06:00 AM (CEST)

Expected Interruption Time: approx. 20 minutes per location

Affected: All connectivity-based services in

Amsterdam (AMS-1), Vancis
Copenhagen (CPH-2), Interxion, Denmark
Frankfurt (FRA-3), Interxion, Germany
Glattbrugg (GLB-2), Green.ch
Geneva (GVA-1), Equinix
Los Angeles (LAX-1), Coresite
London (LON-1), Telehouse North
Madrid (MAD-1), Verizon / Terremark
Madrid (MAD-3), Interxion, Spain
Miami (MIA-1), Terremark
Munich (MUC-1), Space Net
Nuremberg (NUE-2), Noris
New York (NYC-2), Telehouse America

Update 2016-08-23 02:29

Due to unforeseen circumstances, the management board of the router at Geneva (GVA-1), Equinix failed to boot. We will mobilise an engineer to go on site with spare parts to fix this problem. There is no ETR yet, we will update this ticket as soon we have one. Affected are all connectivity based services in Geneva (GVA-1), Equinix. We will continue with the rest of the maintenance.

Update 2016-08-31 11:40 CEST

The service in Geneva (GVA-1) had been resolved at 2016-08-23 15:45 CEST.

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