Current Issues
Planned Maintenance
Our supplier is conducting maintenance work. Customers connected in the area of Lucerne (Fiber7 PoP 710LZW) will experience a loss of service of up to 4 hours. We apologize for any inconvenience this may cause.
Our supplier is conducting maintenance work. Customers connected in the area of Sargans (Fiber7 PoP 660SAR) will experience a loss of service of up to 2 hours. We apologize for any inconvenience this may cause.
Our supplier is conducting maintenance work on our link between Geneva, Equinix - Paris, Telehouse. Because of our redundant network design, we do not have any loss of service. Traffic is routed via alternate path.
Past Events (14 days)
EN:
We experienced a short power outage on our Core POP in the area of Greifensee, Zurich.
The Problem has been resolved and the devices are reachable again. We apologize for the inconvenience.
UPDATE 2024-04-26 11:25
One of our switches in our POP in 790UST has not been able to reboot. Our technicians are working on to rebuild connectivity
UPDATE 2024-04-26 15:25
Since 13:40 the remaining switch is back online.
DE:
Wir hatten einen kurzen Stromausfall bei unserem Core POP in der Gegend vom Greifensee, Zürich.
Das Problem ist inzwischen behoben und die Geräte sind wieder erreichbar. Wir entschuldigen uns für die Unannehmlichkeiten.
UPDATE 2024-04-26 11:25
Einer unserer Switche am POP 790UST konnte nicht erfolgreich neugestartet werden. Unsere Techniker sind damit beschäftigt so schnell wie möglich eine Lösung zu finden.
UPDATE 2024-04-26 15:25
Seit 13:40 ist auch der letzte Switch wieder aktiv.
Our supplier is conducting maintenance work on our link between Geneva, Equinix - Paris, Telehouse. Because of our redundant network design, we do not have any loss of service. Traffic is routed via alternate path.
Our supplier is conducting maintenance work. Customers connected in the area of Geneva (Fiber7 PoP 680PPL) will experience a loss of service of up to 60 minutes. We apologize for any inconvenience this may cause.
Our supplier is conducting maintenance work. Customers connected in the area of Chur (Fiber7 PoP 660RHE) will experience a loss of service of up to 2.5 hours. We apologize for any inconvenience this may cause.
Our supplier is conducting maintenance work on our link between Frankfurt, Interxion - London, Telehouse. Because of our redundant network design, we do not have any loss of service. Traffic is routed via alternate path.
Our supplier is conducting maintenance work on our link between Frankfurt, Equinix - Berlin, IPB. Because of our redundant network design, we do not have any loss of service. Traffic is routed via alternate path.
We have a failure of some devices in the Fibre7 Pop 780 WIP
Update 13.04.2024 23:46 CEST:
The problem was solved by the technician on site. The fault was caused by a defective PDU. We apologize for the inconvenience.