GTC – General Terms and Conditions Init7
The General Terms and Conditions govern the conclusion, content and performance of all contracts between Init7 (Schweiz) AG on the one hand and their customers on the other.
Contractual conditions are supplementary provisions regarding the contract start, duration and termination.
SL – Service Level
Through defined Service Levels, Init7 sets the quality standards of its products and services. With our commitment to these Service Levels, we guarantee our customers consistent high quality regarding the availability of products and services respectively, service times and accessibility of customer support, and reaction times.