When you move house, we’ll come along with you

Change of address

You can also receive an Init7 service at your new location and will receive the maximum Init7 performance at the same fixed price. Please tell us your new address and the date you expect to move. It’s child’s play!

Let us know your moving date and your new service address in due time and we will take care of it, so that you can start surfing in your new home right away.

Migrate your Internet in only 3 steps:

1. Check availability

Please check the availability of our service at your new address with our Max Fix Checker and fill in all the information. If there are any discrepancies to your current subscription, or if you still have questions about it, please feel free to contact us directly via e-mail and 044 315 44 00. We will be happy to help and find a suitable solution for you.

2. Note comment

Please write the following in the comment field:

Previous location:
Samplestreet 1;
1661 Sample City

Deactivation date:
(desired date)

Activation date at new location:
(desired date)

This comment is important so that both locations are not invoiced at the same time.

3. Send order

As soon as you have fully entered all data, click on order and we will arrange everything for you and get back to you as soon as possible.

After completing the order, you will receive an e-mail from us with the information you have entered. After confirmation through the link in the e-mail, we will immediately take care of your service relocation and provide you with the new service as soon as possible.

Change of subscriber

Are you moving, and would the new tenant like to continue using your current Init7 service? No problem. Proceed as follows:

  • Fill out the Change of subscriber form and let us know who the new tenant is
  • The subscriber can only be changed if the new subscriber takes over the exact same service without any interruption
  • Important: You and your new tenant must both sign the form, otherwise the change of subscriber (contract concerning cancellation) is invalid
  • The new tenant concludes a new contract with a minimum duration of 12 months when they fill out the form
  • Payments which have already been made will be credited to you from the takeover date

Change of subscriber

Benefits for the new subscriber

  • No setup fees (no need to pay CHF 155)
  • The Internet is already up and running; no delivery time

Benefits for the old subscriber

  • Init7 service can be cancelled early
  • Payments which have already been made are paid back pro-rata