To perform a speed test, proceed as follows:
- Disconnect your router from the power supply for five minutes before the speed test.
- Disconnect all devices from the router and use the Ethernet cable to connect your computer/laptop directly to the router.
- Restart your computer/laptop and download the Ookla app.
- Call up the Init7 speed test server or conduct an Iperf3 test (see nerd mode).
- Carry out three measurements. (PLEASE NOTE: WLAN speed tests are not permissible for measurements)
Why am I not reaching the maximum speed of my subscription in the speed tests?
If you are still not satisfied with the speed, please contact our support with all the information and three speedtests.